Bab El Shams
Uncover the Mystique of Arabia Immerse yourself in the captivating beauty of Arabia at Bab Al Shams, a Rare Finds Desert Resort in Dubai. Between luxury comforts, unique culinary experiences, and endless possibilities for desert adventure, Bab Al Shams invites you to embark on an enriching journey of relaxation and discovery.
Job Description
Rare Finds is a diverse collection of resorts celebrating the individuality and unique identity of a destination, with a distinct ability to captivate the imagination, and bring to the forefront the essence of a place.
Authentic and captivating, Bab Al Shams Desert Resort is a truly magical destination, where expertly curated itineraries and bespoke entertainment are the beating heart of our legendary desert-based destination. Part of our unique Rare Finds collection, the essence of Bab Al Shams joins our guests together to discover the most soulful experiences and humbling journeys, set against Dubai’s endless dunes and rich culture.
About The Role
To undertake desert tour safaris for guests and visitors with a specialized 4×4 vehicle and ensure the guests’ safety throughout the activity/event.
Key Duties And Responsibilities
Understands the company’s objectives and standards, values, and culture of the company, applying them on the job daily.
• Achieves customers’ expectations and performance targets of the department. • Ensures Security awareness and safekeeping of all valuables entrusted to your care (e.g., company’s equipment).
Understands the company’s objectives and standards, values, and culture of the company, applying them on the job daily.
• Achieves customers’ expectations and performance targets of the department. • Ensures Security awareness and safekeeping of all valuables entrusted to your care (e.g., company’s equipment).
Demonstrates the correct way to use the 4×4 off-road vehicle.
Ensures the cleanliness of the vehicles inside and outside and reports any vehicle issues that might affect the health, safety, and well-being of the driver and its passengers.
To constantly assess the terrain on which the safaris are being conducted on to ensure the safety of the vehicle and the persons in it.
Ensures that all guests/members’ appointments are checked in advance and the roster is planned accordingly.
Ensures awareness of emergency procedures and carries out tasks in emergencies.
Coordinating and delivering safari activities as per the assigned time, on time.
Responsible for the safety and well-being of guests and must make the guest stay as comfortable as possible, thus exceeding expectations.
Assisting with guest/staff transfers when required.
Performs other duties as requested by superiors as and when required.
Provide assistance/support to other departments when needed.
Safely operate a multi-passenger 4×4 off-road vehicle and have a valid manual driver’s license.
Assist guests with coordinating activities, including desert tour safari and various other activities in the resort pleasantly and patiently.
Provides guests with professional, efficient,t and friendly service.
Co-ordinates appointments and ensures the co-operation between drivers.
Participates in any scheduled training programs.
Performs other duties as requested by superiors as and when required.
Follows standard operating procedures and policies.
Adheres to the Business Conduct and Ethics Policy.
Adheres to the Conduct on Duty and in Public Areas policy.